Effective Date: 2025-09-28
OyouNebula (hereinafter referred to as "we" or "our") recognizes that your trust in our services is the core of our cooperation. When you use the Oyou application (hereinafter referred to as "the App"), you voluntarily provide certain information to us. We are committed to disclosing our data handling practices in a transparent manner, ensuring your information is managed, protected, and respected in accordance with this Policy.
This Privacy Policy clarifies our data-related obligations and your rights in plain language, so you can fully understand the status and usage of your information during your use of the App.
We only use the collected information for the following purposes that are directly related to optimizing your experience with the App, and will not use it for any purposes beyond the scope specified below:
1.1 To ensure the normal operation of the App's core functions, including but not limited to account login verification, feature activation, and service access.
1.2 To personalize your App experience, such as customizing the interface layout, optimizing recommendation algorithms, and pushing content that matches your usage habits.
1.3 To respond to your service needs, including handling technical support requests, answering inquiries, and processing feedback you submit.
1.4 To maintain the security of the App ecosystem, such as identifying and preventing fraudulent activities, blocking security threats, and investigating behaviors that violate our Terms of Service.
1.5 To send promotional or marketing information (only if you have explicitly consented to receive such information; you may unsubscribe at any time through the methods specified in this Policy).
During your use of the App, we will collect the following categories of information in a legal and proper manner to support the implementation of the above purposes:
2.1 Account Registration Information
2.1.1 Basic information required for account creation, including your full name, email address, and (optional) date of birth. This information is used to establish your user profile, confirm your account ownership, and ensure the uniqueness of your account.
2.1.2 Information you actively provide when supplementing your profile (such as avatar, nickname), which is used to enhance the personalization of your account and improve interaction experience.
2.2 Device and Technical Information
2.2.1 Automatically collected device parameters, including device model, operating system version, device ID (e.g., IMEI, Android ID), IP address, and network connection type.
2.2.2 Technical logs related to App usage, such as startup time, crash records, and language settings. This information helps us optimize App performance and resolve compatibility issues.
2.3 Usage Behavior Information
2.3.1 Data reflecting your interaction with the App, such as session duration, frequency of use, pages visited, and operation records (e.g., clicks, downloads, favorites).
2.3.2 Preference settings you adjust in the App (such as notification switches, theme settings), which are used to remember your habits and improve service convenience.
2.4 AI Feature-Related Inputs
2.4.1 Text, images, or other content you submit when using the App's AI functions (e.g., AI editing, AI recommendations). We only process this information temporarily to generate responses and optimize AI models, and will not store it permanently unless you explicitly agree.
2.5 Cookies and Similar Technologies
2.5.1 We use cookies, web beacons, and other tracking technologies to collect session data (e.g., navigation paths, login status). These technologies help us recognize your device, avoid repeated login verification, and analyze usage patterns.
2.5.2 You may disable cookies or similar technologies through your device or browser settings, but this may affect the normal use of some functions of the App (e.g., personalized recommendations).
We strictly abide by the principle of not selling your personal information to any third party. Information sharing will only occur in the following limited circumstances, and we will take measures to ensure the security of your information:
3.1 Sharing with Authorized Service Providers
3.1.1 We may share necessary information with third-party vendors who provide technical support for the App (e.g., cloud hosting services, data analysis tools, customer service platforms).
3.1.2 These service providers are bound by confidentiality agreements and service level agreements, which clearly stipulate that they can only use the shared information to perform services for us and cannot use it for other purposes.
3.2 Sharing Due to Legal Obligations
3.2.1 We will share information with legal authorities, regulatory agencies, or law enforcement departments in accordance with applicable laws, administrative regulations, court orders, or enforceable government requests.
3.2.2 Before sharing, we will verify the legality of the request and, if necessary, seek legal advice to ensure the sharing behavior complies with relevant provisions.
3.3 Sharing in Corporate Transactions
3.3.1 In the event of corporate restructuring, merger, acquisition, asset transfer, or bankruptcy liquidation, your information may be transferred as part of the business assets.
3.3.2 In such cases, we will notify you of the transfer through a prominent manner (e.g., App pop-up, email) at least 30 days in advance (unless otherwise required by law), and ensure the transferee continues to comply with this Privacy Policy.
We adopt industry-leading security technologies and management systems to protect your information from unauthorized access, use, modification, disclosure, or destruction:
4.1 Technical Security Measures
4.1.1 Implementing end-to-end encryption for data transmission (using TLS/SSL protocols) to prevent information leakage during transmission.
4.1.2 Adopting data desensitization and anonymization technologies for sensitive information (e.g., masking part of the email address) to reduce security risks.
4.1.3 Deploying firewalls, intrusion detection systems (IDS), and anti-virus software to prevent malicious attacks on our servers.
4.2 Management Security Measures
4.2.1 Establishing strict access control mechanisms: only authorized personnel can access your information, and access rights are granted based on the "minimum necessary" principle.
4.2.2 Conducting regular security training for employees to enhance their awareness of data protection and prevent internal information leakage.
4.2.3 Performing quarterly security audits and vulnerability scans to identify and fix potential security risks in a timely manner.
4.3 Reminder to Users
4.3.1 Although we have taken comprehensive security measures, no security system can guarantee absolute protection. We remind you to set a strong and unique password for your App account and not share your login credentials with others.
4.3.2 If you find any abnormal use of your account (e.g., unauthorized login), please contact us immediately through the contact information in Clause 8 to minimize potential losses.
You enjoy the following rights regarding your personal information, and we will provide necessary assistance to help you exercise these rights:
5.1 Right of Access
You may request to obtain a copy of the personal information we have stored about you. To exercise this right, please submit a written request to our service email (see Clause 8), and we will respond within 15 working days.
5.2 Right of Correction
If you find that the personal information we store is inaccurate or incomplete, you may request to correct or supplement it. We will verify the request and complete the correction within 10 working days after confirming the accuracy of the information.
5.3 Right of Deletion
You may request to delete your personal information in the following circumstances:
5.3.1 The information is no longer necessary for the purposes specified in this Policy;
5.3.2 You withdraw your consent to the use of the information;
5.3.3 Our collection or use of the information violates applicable laws or this Policy.
We will delete the information within 20 working days after verifying the request, unless we are required by law to retain it.
5.4 Right to Opt Out of Marketing
If you no longer wish to receive promotional or marketing information from us, you may:
5.4.1 Unsubscribe by clicking the "Unsubscribe" link in the marketing email;
5.4.2 Submit an opt-out request to our service email.
We will stop sending relevant information within 5 working days after receiving the request.
We retain your personal information only for the minimum period necessary to achieve the purposes specified in this Policy, and will delete or anonymize the information in a timely manner after the retention period expires:
6.1 For information related to account services (e.g., name, email address), we will retain it until you apply for account cancellation. After account cancellation, we will delete the information within 30 days (unless otherwise required by law).
6.2 For usage behavior information and technical logs, we will retain it for 12 months from the date of collection; if the information is needed to handle disputes, we will retain it until the dispute is resolved.
6.3 For information that needs to be retained due to legal, accounting, or regulatory requirements (e.g., tax records, compliance documents), we will retain it for the period specified by relevant laws.
7.1 The App is intended for users aged 17 or older, and we do not intentionally collect, store, or use personal information from minors under 17.
7.2 If we become aware that we have inadvertently collected information from a minor under 17, we will immediately stop using the information and delete it from our systems within 7 working days.
7.3 If you are a parent or guardian and find that your child (under 17) has provided information to us, please contact us through the contact information in Clause 8, and we will assist you in deleting the relevant information.
If you have any questions, complaints, or requests related to this Privacy Policy or the handling of your personal information, please contact us through the following channels:
Service Email: yizeng05@hotmail.com
Response Time: We will acknowledge receipt of your request within 3 working days and provide a formal response within 15 working days (except for complex requests that require longer verification time).
9.1 We may revise this Privacy Policy due to changes in laws, regulations, or business needs. When revisions are made, we will update the "Effective Date" at the top of this Policy and notify you through a prominent manner (e.g., App pop-up, email) at least 7 days before the revised Policy takes effect.
9.2 Your continued use of the App after the revised Policy takes effect shall be deemed as your acceptance of the revised content; if you do not accept the revised Policy, you may stop using the App and apply for account cancellation.
OyouNebula is committed to protecting your privacy and safeguarding your information security. We will continue to improve our data protection measures to maintain your trust.